JEA lowered the originally announced fee for credit payments of more than $1,000 after pushback by City Council member Raul ...

Hurricane Milton prompts JEA to stress preparedness, suspends disconnections, and aids in community safety measures.

The utility suspended disconnections due to nonpayment following Hurricane Helene's arrival to the First Coast, which led to ...

JEA leaders are monitoring Hurricane Milton as it approaches Florida. JEA is continuing its suspension of customer disconnections for non-payment as they mobilize to help the community. The utility is ...

JEA said Sunday it is monitoring Hurricane Milton and urged customers to prepare for possible power and water outages later ...

JACKSONVILLE, Fla. — Starting Monday, JEA customers who pay their bill using a credit or debit card will now be charged a ...

City utility JEA has reinstated pass-through fees for customers paying with credit and debit cards, but with a cheaper ...

JEA added the storm damage impacted the city-owned utility’s entire 900-square-mile service territory, not just one ...

JEA customers now face fees for card payments, with the costs tiered based on the payment amount, after the utility ...

JEA will begin applying a vendor service fee for payments made using credit or debit cards through its website or automated ...

After JEA's original announcement on processing fees for payments by credit card and debit card drew complaints it would hurt small businesses, the utility lowered the processing fee it will ...

JACKSON, Tenn.—Several agencies united to support community residents affected by Hurricane Helene. Jackson Fire Department, Jackson Energy Authority and Serra of Jackson were outside of Serra’s ...